Try Polly now
Ring in the new year with savings on Polly!
cross icon
Savings up to 40% off

Your new fav
shopping site

Your daily dose of shopping excitement! Discover trending fashion and beauty on Polly.com and save with smart deals.
Meet Polly
Polly is the newest way to shop. Every week, you get a personalized feed with products you'll love. Order in 1-tap, save up to 40%, and get rewarded.
check icon
Everything is 100% brand new
check icon
Fast shipping, direct from Polly
check icon
No fees or subscriptions, ever
Top pick ✨
Clarifying Water Gel
$49 - Now $42!
Saved
$7
Status
Ordered!
Savings up to
40%
Deals starting at
$10

Any style,
any budget

Whether you're on a budget or looking for
the finest money can buy, find it on Polly
Our mission
Polly believes the solution to fashion waste isn't just buying less, but buying better. We use data to match you with premium products from both emerging brands and global icons. By finding high-quality items you’ll love and keep, we ensure great products don't go to waste.
Team Polly.com
Since 2025
SUPPORT

Get in touch with Polly

We’re here for you, around the clock. Reach out to our friendly 24/7 customer care team anytime you need assistance. We're always just a click away to ensure your experience is perfect.
Customer Support
Have a question or need help with your account or an order? Our 24/7 team is here to help.
support@polly.com
General inquiries
Curious about partnering with Polly or want to join our team? We'd love to meet you.
team@polly.com
Frequently asked
questions
Have more questions?
Reach out to our friendly support team
Contact us
Contact us
Got questions? We’ve got answers. Here is everything you need to know about shopping with Polly.
How do I shop on Polly?
arrow down
You can start shopping on Polly by creating a free account, just tap here! Every week you'll get a personalized feed with premium products we think you'll love. Find something you love? Order in 1-tap and save up to 40%.

Polly for mobile (on both iOS and Android) is coming soon.
Is Polly a marketplace? Can I sell?
arrow down
No, Polly is a retailer, not a marketplace. We do not allow individuals or third-party merchants to list items on our site. To maintain strict quality control and guarantee authenticity, we strictly source our inventory directly from brands and authorized partners. We own the stock, we manage the warehouses, and we handle the shipping.
Are the products brand new?
arrow down
Yes, 100%. We do not sell "pre-loved," used, or open-box items. Every single item on Polly is brand new, authentic, and comes in its original packaging with tags attached.
Where will my order ship from?
arrow down
We hold our inventory physically in our own facilities. Your order will ship directly from our partnered warehouses (3PLs) in Ogden, Utah or Dallas, Texas. This allows us to inspect every package and ensure your order arrives quickly and safely.
Where do the deals come from?
arrow down
We help major brands solve a big problem: excess inventory. By purchasing high-quality, surplus stock in large volume directly from them (and liquidators), we get incredible rates that we pass on to you. It’s the same premium product you see elsewhere, just smarter sourcing.
How long does shipping take?
arrow down
Because we ship domestically from the US, you won't be waiting weeks for a package from overseas. Most orders are processed within 24 hours (you'll receive a tracking number the second your order ships!) and arrive within 3-5 business days.
Are there any subscriptions or fees?
arrow down
No. Polly is completely free to browse and use. We do not have memberships, subscription plans, or monthly fees. You only pay for the items you choose to buy. Standard shipping is always free, and we do not charge handling or service fees, just the cost of your items plus applicable state sales tax.
How do returns work on Polly?
arrow down
We want you to love your Polly finds. If something isn’t right, you can return it within 30 days of delivery. Since we're the retailer, you process the return directly and smoothly with us, no haggling with individual sellers.
How can I contact support?
arrow down
Our team is real, friendly, and based here in the US. You can reach our 24/7 support team via email at support@polly.com. We generally reply to all inquiries within a few hours.